If you don’t remember the password of your account, click ‘Forgot Password’ in the login page and you’ll receive a link to reset your password on your registered email address. (If you don’t receive the reset email in several minutes, please check the spam mailbox and other mailbox as well.)

Yes, you can. But you can’t use the product.

Yes, you can.

Yes, you can delete the account by yourself, or contact our customer service to help delete the account.

No, you can’t. If you want to transfer your licenses to another account, please contact our support team.